Level 2 Certificate in Supply Chain and Operations

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  • Course Date17.01.2022
  • Course Duration6 Weeks
  • LanguageEnglish
About the Program

This qualification is industry recognised across the globe. The IoSCM level 2 supply chain course was designed and developed by industry experts to provide first class study materials that meet National Occupational Standards (NOS). It also guarantees that we’re the best qualification on the market.

Who Should Attend this Program

This Level 2 qualification is for learners looking to establish a career in the supply chain field and currently holding minimal experience in the industry. The course allows learners to develop supervisory management skills as well as develop knowledge in specific areas of supply chain to support career development for professional and efficiency in operations.

Certification Modules

  • Relationships between the Links of a Supply Chain: External Supply Chain, Internal Supply Chain, Vertical, Horizontal, Transactional, Collaborative , Productive Relationships, Aims of Supply Chain Relationships
  • Roles Organisations Play: Planning, Purchasing, Inventory, Manufacturing, Delivery, Supply Chain Operations
  • Successful Supply Chains: Satisfaction for the end user, Flexibility, Alignment, Distribution, Suppliers, Inventory Management, Lead Times, Measures
  • Supply Chain: The Supply Chain Route, Customers, Retailers, Wholesalers and distributors, Manufacturer, Components / raw material suppliers, Streams, Upstream Activities, Downstream Activities

  • ommunication in Business: Brand management; Customer relations; Consumer behaviour; Advertising; Corporate communication; Community engagement; Reputation management
  • Organisational Resources: Human Resources; Financial Resources; Materials Resources; Machinery Resources; Intangible Resources; Cost Accounting Direct Costs; Indirect Costs; Balance Sheets; Profit and Loss Accounts
  • Quality Management Systems: Quality planning; Quality control; Quality assurance; Quality improvement; ISO 14001; SMART
  • Range of Business: Types and Purpose of Business; Trader/Sole Proprietorship; Partnership; Corporation; Not for profit Company
  • The Customer: Customer Satisfaction; Customer Expectations; Benefits of Customer Satisfaction; Consequences of Poor Customer Satisfaction; Long Term Customer Relationships; Personal Effectiveness
  • Business Functions and Departments: Research and Development; Production; Service Delivery; Business Finance; Human Resource; Sales; Marketing; Public Relations; Information Tech Support; Quality Support; Logistics; Purchasing; Customer Service

  • Coding Systems: Numerical Codes; Alphanumeric Codes; Colour Coding; Bar Coding; Sequential Coding
  • Different Suppliers and Purchase Options: Direct purchases; Indirect purchases; Need identification; Specify need; When an industry standard is available
  • Resource Requirements: Amount of capital and finance available; Consumer demand & projected sales; Historical sales patterns; Quantity discounts; Storage space; Reliability of supply; Lead time
  • Storage: Storing supplies; Stockyards; ABC analysis; Fixed-location storage; Random location storage; Hazardous goods; High value supplies
  • Types of Supplies: Utilities; Raw materials; Components; Assemblies; Consumables; Capital goods; Maintenance, repair and operating (MRO) supplies; Commodities; Goods for re-sale